FAQ: What Can I Do When I Get a QuotaExceeded Message in the Zegeba App?

A QuotaExceeded error message usually indicates that Zegeba is experiencing a storage issue. Here are some steps to resolve it:

Troubleshooting Steps:

1. Try Syncing: Attempt to sync your data.
2. Log Out and Log In: Log out of the app and then log back in.
3. Restart the App:
   • Kill the app to clear Zegeba data from the device’s memory:
     • iOS: Double-click the Home button and flick the Zegeba app card up and away.
     • Android: Click the icon with three vertical stripes (usually in the lower left corner) and flick the Zegeba app card up and away.
   • Restart the app and try again.

Still Having Issues?

If none of these steps resolve the problem, contact Zegeba Support for assistance.