Zegeba Forms app

Can I use EMOJIS and other design characters in forms?

Yes and no. Firstly, emojis will generally not be printed on PDFs. On PDFs the characters in the font Roboto – see https://fonts.google.com/specimen/Roboto#glyphs, in addition to some some basic UNICODE characters, like ™, © and ❶. You have to do a test print to see what works for you.

However, a form designer can paste emoji characters into an element label or a page icon in a form. These emojis should be tested in the apps on the relevant mobile devices as they may not be displayed on all types of systems. Lastly, a user filling in a form can use emojis in the text input and these will generally show on-screen but not on the PDF.

This is a handy site for finding emojis and UNICODE characters and copying them to a form design: http://xahlee.info/comp/unicode_index.html.

How can a Forms app user access OTHER PEOPLE’S DATA?

As default, the Forms app will only download the user’s own data. The user must uncheck the option Sync my data only in the app’s Menu > Settings > Sync option. See Capturing: 4.1 Starting sync.

In addition, an Admin must make sure that this user has the correct role to be able see other people’s data, either as a Data Manager or a full Admin user. In most such cases, this means making the user a Data Manager as well as Data Collector. See Managing: 3.3 User roles.

The Admin must also ensure that the user has permission to access the required folders and forms. See Managing: 3.2 Add a new user.

This access can easily be stopped by the app user checking Sync my data only again, or by the Admin removing the Data Manager role from the user.

We recommend migrating from the Forms app to using tasks in the Next app to get a much better handling of work flow in work groups. Contact Zegeba for more information on this.

How do I connect to a different SERVER in the Forms app?

As default, the Forms app connects to the same server you used the previous time you were logged in, usually one with your company name: company.zegeba.com. To change servers, press the striped button and then Menu on the left-hand side, and select Settings. Type the new server name in the box Zegeba project name. Press Test server settings and connection to check that everything is working. Press [OK]. Do a sync by pressing the round arrows button to download the forms in the new server to your device.

What can I do when I get a QUOTA EXCEEDED message in the Forms app?

It is quite common to get a QuotaExceeded error message from time to time. This message generally indicates that Zegeba has a storage problem.

Try syncing.
If this doesn’t help, go to the form you have been working on and select View data. If you see the tab “Recover Unsaved Data“, check if there are entries in there that you can delete.
If this doesn’t help, ‘kill’ the app and restart it to see if the massage disappears.
By killing the app you clear all Zegeba data from the memory on your device.
In iOS this is done by double-clicking on the Home button, on Android usually by clicking the icon with the 2 vertical stipes in the lower left corner.
When you see the card with the Zegeba app, flick it up and away to kill it.
If all else fails, contact Zegeba Support.

Note! Be careful when deleting recoverable data. This is captured data that may not have been synced to the server, so it may be completely gone if you delete it from the local storage in the browser or app.

What do I do when my data WON’T SYNC?

See Capturing: 4.6 Troubleshooting sync for tips on what to do.

What does SYNC mean?

Sync is short for synchronization. We use this term for the process of exchanging data between the app on your phone/tablet/browser and the central Zegeba server. When you sync from your app, you send the data you have captured to the server so others can see what you’ve registered. In return, syncing sends you any updates the form designer may have made to the form itself, to tasks you are assigned to or other peoples data that you have access to. Read more on syncing in chapter Capturing: 4 Syncing forms with the server.

What type of TABLET should I use to capture data?

The Next app is designed to run on all types of iOS and Android devices. We recommend always using the latest updates of these operating systems. The corresponding Next Web app will run on any Windows and Mac PC but it will not work properly in a browser on a tablet or phone.

The mobile/tablet screen running Next should have a resolution of at least 768px. Other than that, there are no specific requirements, but in general a device with much RAM, a fast processor and a large screen will work better than a simpler device – and be better prepared for the future.

If a tablet is to be used in rough conditions, for instance outdoors or at sea, you may consider getting an extra rugged one. And some users prefer to use an external tablet keyboard to make it easier to type in report information.