Important message about upgrade to Android 12 for users ot the Zegeba Forms app
The current version of Zegeba Forms is not compatible with phones and tablets running Android 12. There is a risk of data loss so actions are required before upgrade to Android 12.
Due to changes relating to Android 12 the Zegeba Forms app’s data must be downloaded again to the device after upgrade to Android 12.
This means that any new data entered that have not yet been synchronized (uploaded from the device to the server) will be lost once the user’s device is upgraded to Android 12.
Android 11 and older versions are not affected by this issue.
Actions BEFORE upgrading to Android 12
To prevent any potential loss of data from your device you must synchronize the Forms app shortly before you upgrade your device to Android 12.
Actions AFTER upgrading to Android 12
Update Zegeba Forms from Google Play. The first synchronization of the app will take some time depending on the amount of forms, pictures, videos etc. that you have access to.
We apologize for the inconvenience!
For more information contact Zegeba Support on firstname.lastname@example.org
Note: This does not apply to users of the Forms app on Apple devices nor users of the Zegeba Next app.