Zegeba Forms app

What can I do when I get a QUOTA EXCEEDED message in the Forms app?

It is quite common to get a QuotaExceeded error message from time to time. This message generally indicates that Zegeba has a storage problem.

  • Try syncing.
  • If this doesn’t help, go to the form you have been working on and select View data. If you see the tab “Recover Unsaved Data“, check if there are entries in there that you can delete.
  • If this doesn’t help, ‘kill’ the app and restart it to see if the massage disappears.
    By killing the app you clear all Zegeba data from the memory on your device.
    In iOS this is done by double-clicking on the Home button, on Android usually by clicking the icon with the 2 vertical stipes in the lower left corner.
    When you see the card with the Zegeba app, flick it up and away to kill it.
  • If all else fails, contact Zegeba Support.

Note! Be careful when deleting recoverable data. This is captured data that may not have been synced to the server, so it may be completely gone if you delete it from the local storage in the browser or app.