Unsaved Data Recovery

The Recover unsaved changes view lets you find form entries that were started in the browser but closed without saving. When such data exists in your browser’s local storage, the left sidebar shows the Recovery icon (orange “i”). From this page you can open an entry to resume editing and save it, or delete it. The page is only visible when unsaved entries exist locally.

Steps

Open the Recovery view.

• In the left sidebar, select Recovery (orange i icon).
• The page header reads Recover unsaved changes.
• A table lists locally stored entries with columns such as Folder, Form, Version, Description, Data Owner, and Save time.

Open an entry to continue editing (recommended).

• In the row’s More menu (three dots), choose Open.
• The form opens so you can review, complete, and Save.

Delete a single entry (optional).

• In the row’s More menu, choose Delete, then confirm.
• Use this if the entry is no longer needed or was created by mistake.

Bulk delete multiple entries (optional).

• Select two or more rows using the checkboxes, then choose Delete from the bulk actions.
• Confirm to permanently remove the locally stored copies.

Understand visibility.

• This page is shown only when unsaved entries exist in your current browser. If there are none, the Recovery icon is hidden.

FAQs

1) When does the Recovery icon appear?
Only when there are unsaved entries stored locally in your current browser. If there are none, the icon is hidden.

2) Where is this data stored?
In your browser’s local storage on the device/profile you used when you closed the entry without saving.

3) Can administrators see my unsaved local entries?
No. These entries are local to your browser and device. Other users, including admins, do not see them unless they use your browser profile.

4) What’s the safest way to restore an entry?
Use the row menu Open action, review the content, then Save the entry to move it from local storage into the server database.

5) How do I bulk delete?
Tick two or more checkboxes in the list and choose Delete. Confirm to remove all selected local entries.

6) Why did my unsaved entry disappear?
Local entries can be cleared by actions such as clearing browser data, using private/incognito windows, switching profiles/devices, or certain security tools. In those cases, the Recovery view may be empty and the icon hidden.

Article ID: 298