FAQ Zegeba Designer
How can I publish my form in a DIFFERENT LANGUAGE?
It is easy to translate the texts in a form. First, make a copy of the initial form, see FAQ: How do I COPY a form design. You can then translate all the Labels, Placeholder texts and Help texts in the Element Properties panel. If there are any Validation formulas in your form, you should also translate the messages in these. When you change an element’s Label, you should take care not to change its Element ID, in case this is used in a formula. You can prevent this by opening the Designer in Minor Edit Mode, where the form version is either Published or has existing data.
The message “Mandatory”, the Summary page, and the Zegeba app are at present only available in English. So are the Zegeba Dashboard and Designer modules.
Why don`t people receive our NOTIFICATION EMAILS?
There is a 10 minute delay before the PDF is sent from the Zegeba server. This is to ensure that all photos in the report have been uploaded to the server before the PDF is created and sent.
If no emails have arrived after 10 minutes, check the email notification setup in the top form element’s Properties – PDF tab. If the Subject or the Message field is empty, the email will not be sent. Are the email address parameters correctly set up? Does the form’s Description formula contain actual characters and not just codes in squiggly brackets? See Designing: 8.0 Printing and sending captured data for more information on this.
The email may be blocked by a proxy/firewall setting or an attachment size restriction at the recipient’s company. Test this by sending the Zegeba PDF attachment from the email client you normally use. If the report is still not reaching the recipient then they should check their company’s email settings.
If the user called Admin has been deactivated or deleted, the email will be sent without the PDF attachment. See how to reactivate a user here: Managing: 3.6 Deactivate or delete users.
Finally, there may be an error in the Zegeba mail exporter. Contact Zegeba Support to get help.
Why does my form open in MINOR EDIT MODE in the Designer?
If there is data captured in a form version and/or the version is currently Published you can only open it in minor edit mode. In this mode you are only allowed to make small changes in the form, such as renaming the element labels. If you want to have full access to all design features you must close the form and create a new version of it in the Dashboard. This version can be edited as much as you like; the data already registered in the previous form version will still be saved and accessible in Zegeba.
Why does my FOOTER/HEADER not show when printed?
This is probably due to the form page margins being too small to fit the content you have defined. See Designing:
6.2 Page settings for more information on page margins, and test out larger margin sizes until you’re happy with the way the page looks.
Where can I define SKIP RULES for my form?
While calculations and validations can be defined for a single element, rules determine what should be hidden or shown on the form pages – where the user should jump to given the data entered. They can only be added in the Form element at the very top, from the Element properties’ Rules tab. See more information on rules in Designing:
How do I create CLICKABLE IMAGE in form design?
Clickable images are cool, but they require a little bit of work. You have to create an image map of it with coordinates of the clickable areas. The code and the coordinates must then be entered into the Clickable Image element in Designer, before you define actions to take place when the various areas are clicked.
Don’t worry; the procedure is explained in detail here: Designing: 7.3 Creating clickable images.
How do I COPY a form design?
If you want to place the copy in a form on your server here and now, you may copy it in the Designer via the browser memory – much like the standard copy-and-paste process via the Clipboard. Use the Copy option on the File menu to copy the form content, then open the target form in Designer and paste in the copied content via the Paste option the File menu. This is described in Designing:
To keep a form copy in a separate file and use it now or later, or on another server, you can use the Export function in the Dashboard. This will create a file that you can import into the same server, or send it away to be imported to another server’s Dashboard. See Managing: 4.6 Export and import of Zegeba forms and folders.
How can I set different COLORS on the Forms app`s form title?
Using more colors than the standard purple hue for the Forms app’s form tiles helps the app user quickly choose the correct form in the Dashboard. These colors are defined in the Form element in the Designer. Select the form element (at the top, with the form name), go to Element Properties and select the Styling tab. Select a new Background color for the tile. The tile’s label text is black, but you may change this in the field Label color. Note that these tiles only appear in the Forms and Web Apps, so you must open one of these to see the changes you have made.
How can I place MORE THAN ONE ELEMENT inside a grid cell?
You may have noticed that if you drag an element to a grid cell that already contains an element, it will not be placed in that cell. Rather, a new grid cell will be created for it. But if you really want two or more elements within one cell, try this:
- First, create a GROUP element in the cell.
- Drag the elements you want into this group element. The elements will be placed vertically, on top of each other.
- Select the group element and press Hide Label Text in its Properties Panel.
- Go to the Properties’ Styling tab and in Border type the word none.
This will hide the group structure so only the elements in the group are showing.
Can I use EMOJIS and other design characters in forms?
Yes and no. Firstly, emojis will generally not be printed on PDFs. On PDFs the characters in the font Roboto – see
https://fonts.google.com/specimen/Roboto#glyphs, in addition to some some basic UNICODE characters, like ™, © and ❶. You have to do a test print to see what works for you.
However, a form designer can paste emoji characters into an element label or a page icon in a form. These emojis should be tested in the apps on the relevant mobile devices as they may not be displayed on all types of systems. Lastly, a user filling in a form can use emojis in the text input and these will generally show on-screen but not on the PDF.
This is a handy site for finding emojis and UNICODE characters and copying them to a form design: http://xahlee.info/comp/unicode_index.html.
Can I read QR CODES or BAR CODES into my Zegeba forms?
Yes, but it is an add-on that requires some customizing by Zegeba. We need to know what type of code you are using and what you want to do with the data you read. Do you want to open a form or a document? Is there a value you would like to put into a form variable? Contact Zegeba Support for more information on this.
Can I OPEN UP A FORM directly FROM ANOTHER FORM?
Yes. You can create a Link element that does this and you can even transfer registered data automatically form the first form to the second.
This functionality has some limitations though: you must be careful to save the data in the first form either before or after you have opened the second. And the link will work when you are working in the Dashboard or in the Zegeba app, but not from the Forms app on a phone or tablet.
Read more on how to do this at the end of this page: Designing: 6.6 Links / Go to / Actions.
